Policy

Privacy Policy for Majestic Crowns
Effective Date: 03/06/2025
This Privacy Policy describes how Majestic Crowns ("Company," "we," "us," or "our") collects, uses, and protects your Personal Information when you visit or make a purchase from our website.

1. Collecting Personal Information
We collect various types of Personal Information to provide and improve our services, process transactions, and enhance user experience.

A. Device Information
Examples of Personal Information collected: Browser version, IP address, time zone, cookie data, viewed pages or products, search terms, and website interactions.
Purpose of collection: To optimize website functionality, enhance user experience, and analyze trends.
Source of collection: Collected automatically through cookies, log files, web beacons, tags, and pixels.
Disclosure for business purposes: Shared with our processor Shopify for website operation and analytics.

B. Order Information
Examples of Personal Information collected:
Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.
Purpose of collection: To process and fulfill orders, manage payments, provide customer service, and communicate about orders.
Source of collection: Directly provided by you during checkout.
Disclosure for business purposes: Shared with Shopify and payment processors for transaction processing.
C. Customer Support Information
Examples of Personal Information collected: Name, email address, phone number, order details, purchase history, and any information shared during customer inquiries.
Purpose of collection: To respond to inquiries, provide support, and enhance customer satisfaction.
Source of collection: Directly provided by you.

2. Minors We do not intentionally collect Personal Information from children under 13. If you believe your child has provided us with Personal Information, please contact us for removal.

3. Sharing Personal Information We share your Personal Information with trusted service providers to facilitate business operations, including:
Shopify for online store operations.
Payment processors to securely handle transactions.
Shipping carriers for order delivery.
Legal authorities when required to comply with laws and regulations.

4. Behavioral Advertising
We use Personal Information for targeted advertising and marketing, including:
Google Analytics for website usage insights.
Facebook, Google, and Bing Ads for promotional campaigns.
Opt-out options: You can manage your preferences through the Digital Advertising Alliance’s opt-out portal.

5. Using Personal Information 
We use your Personal Information to:
Offer and improve our products and services.
Process orders, payments, and shipping.
Communicate promotions and updates.
Ensure website security and fraud prevention.
6. Lawful Basis for Processing We process your Personal Information under lawful bases, including:
Your consent.
Contractual obligations.
Legal compliance.
Legitimate business interests.

7. Retention We retain your Personal Information for as long as necessary for business purposes, unless you request deletion.

8. Automatic Decision-Making We do not use fully automated decision-making processes that significantly affect users. Shopify may use automated decision-making for fraud prevention.

9. Your Rights Residents of the European Economic Area (EEA) or California may have the right to access, correct, update, or delete their Personal Information. To exercise these rights, contact us at:
Majestic Crowns Inc
P.O. Box 79325
Houston, TX 77279
info@vitaltopicals.com

10. Cookies We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Our Mission At Majestic Crowns, we believe that everyone deserves to wear their crown with confidence. No matter your stage in life, we are here to support your journey toward healthy, nourished hair.

11. Changes to This Policy Majestic Crowns reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Please contact us at the address above for any questions regarding this policy.

P.O. Box 79325
Houston, TX 77279
info@vitaltopicals.com